Code of Conduct
At Turtle Venture, we believe that entrepreneurship has the power to create a better future. Our mission is to support early-stage entrepreneurs and build scalable, impact-driven businesses across South and Southeast Asia. As part of our commitment to fostering a vibrant and responsible community, we adhere to a set of values that guide our actions and interactions.
This Code of Conduct outlines the behaviors expected of all members of the Turtle Venture community, including entrepreneurs, partners, mentors, and employees. It addresses the actions we take and the behaviors we avoid, ensuring that we maintain integrity, respect, and a collaborative spirit in everything we do.
Key Principles
1. We Give First
At Turtle Venture, we believe in giving back to the entrepreneurial ecosystem and prioritizing support for others.
- We help others whenever possible. We are all busy, but when someone asks for help in a sincere and realistic manner, we respond and offer assistance.
- We respond promptly. We prioritize and respond to requests from fellow community members, ideally within two business days.
- We create a virtuous cycle. We actively give back to the ecosystem, helping others without expecting anything in return.
- We appreciate help from others. We recognize and express gratitude for the support we receive from customers, mentors, and community.
- We respect “no” as an answer. If someone is unable to assist, we respect their decision.
- We share opportunities. When we have candidates or business opportunities we cannot use, we share them with others in the network.
- We commit to sustainability. We are dedicated to solving environmental challenges, such as climate change, to build a better future for people and the planet.
2. We Act with Integrity
We hold ourselves to the highest ethical standards and maintain transparency in all our interactions.
- We are honest and transparent. We are truthful in our communications and do not intentionally mislead others.
- We protect sensitive information. We respect privacy and take appropriate measures to secure confidential or personal information.
- We communicate with our investors. We provide regular updates and respond to inquiries in a timely manner.
- We fail well. In case of failure, we notify stakeholders, make data available, and aim to return as much capital as possible.
- We disclose conflicts of interest. We proactively disclose any potential conflicts early and transparently.
- We do not steal assets or content. We respect intellectual property and encourage independent thinking.
- We consume substances responsibly. We do not engage in harmful behavior, including alcohol abuse or drug use, while participating in Turtle Venture activities.
- We comply with all laws. We follow legal and regulatory requirements, and we honor international sanctions.
3. We Treat Others with Respect
Respect is fundamental to creating a safe, inclusive, and welcoming environment at Turtle Venture.
- We create welcoming environments. We ensure that our workplaces and events are open, safe, and respectful, encouraging others to express themselves freely.
- We do not tolerate discrimination or harassment. We take immediate action against any form of harassment or discrimination, and we provide training to recognize and address inappropriate behavior.
- We commit to diversity and inclusion. We build inclusive work environments that reflect the diversity of people and cultures, and we value these differences as a source of strength.
- We stand up for others. We report violations and intervene when necessary to uphold the values of our community.
- We are reachable and responsive. We ensure clear and timely communication with all members of the community.
- We participate respectfully. Whether offline or online, we engage in constructive and respectful discourse, refraining from malicious behavior or false identities.
- We respect agreements. We honor the intent and spirit of our legal agreements and commitments.
- We keep our promises. When we make a commitment, we do our best to follow through. If we cannot keep our promise, we take steps to make it right.
- We prioritize our customers. We deliver products and services that exceed customer expectations.
- We avoid electronic attacks. We do not use scripts or other malicious techniques to harm others.
- We do not spam. We do not send unsolicited messages or scrape contact lists for personal gain.
- We work for the benefit of our company. We focus on the success of the company, not personal benefit.
- We encourage professional development. We strive to ensure the happiness and growth of our employees and the entire community.
- We avoid gossip. We share feedback constructively and directly with the individuals or organizations involved.
- We believe in ethical business. We prioritize human rights, environmental protection, and safety in all our business practices.
- We ensure fair pay. We are committed to equal compensation for equal work and eliminating pay inequality.
Violations and Reporting
If you witness or experience a violation of this Code of Conduct, please report it immediately. We are committed to addressing violations quickly and appropriately.
- Report violations. If you see a violation, report it to Turtle Venture management or use the designated reporting channels.
- Respectful resolution. We aim to resolve conflicts in a manner that respects all parties involved while upholding the values of our community.
Conclusion
At Turtle Venture, our success is built on a foundation of integrity, collaboration, and respect. By adhering to this Code of Conduct, we strengthen our community and contribute to building businesses that make a lasting impact. We are all ambassadors of Turtle Venture, and it is our responsibility to uphold these principles in every interaction.
If you have any questions or need to report a violation, please contact us
